Date of last update : 2 Mai 2020
The Charter and the General Conditions form a contractual whole. All capitalized terms not defined in the present Charter are defined in the General Conditions which can be consulted here : www.fab-manager.com/terms
As part of the provision of our Site, we process your personal data in compliance with the General Regulations on Data Protection 2016/679 of 27 April 2016 ("GDPR") and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or the communication about those Services only, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. For example, you will never be asked to provide personal data that is considered "sensitive", such as your racial or ethnic origin, political, philosophical or religious opinions.
By registering on this Site, you authorise us to process your personal data in accordance with the Charter. If you do not agree to the terms of this Charter, please refrain from using the Site and the Services.
1. When do we collect your personal data and what data is collected?
We may collect and retain your personal data, in particular when you :
- navigate on the Site
- ask for a quote
- subscribe to a Service
- create a customer account
- subscribe to our newsletter
- contact us.
We use your personal data to enable the implementation and management of the Site Services and to respond to your specific requests. We also use your personal data in order to operate and improve our Services, our Site and our approach. This information is used solely by us and allows us to better adapt our Services to your expectations.
If you opted to receive emails and messages from us when you created your Account, you will receive email and alphanumeric messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.
1.1 Navigation on the Site
Connection data. Each time you connect to our Site, we collect personal data such as, among other things, your IP address and the MAC address of your computer, the date and time of connection, and information about the browser you are using.
1.2 Creating an account
Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide a certain amount of personal data when creating your Account, in particular your first and last names, postal address, email address and telephone number.
Some of the available Services are subject to a fee. To this end, you accept that we may use external service providers who may collect personal data in order to enable the proper functioning of the services for processing payments by credit card or any other means of payment and, where applicable, the delivery of products or services.
To pay for your purchase, you must provide your billing information as well as your payment details, including your credit card number, validity date, security code and the name of the cardholder in the case of payment by credit card.
You may also be asked to provide a valid mobile phone number so that you can provide purchase instructions directly through your mobile phone.
We retain details of your payments, as well as details of the purchases you make. Transaction details are kept either in our systems or at the external service provider. This retention is for internal purposes, including accounting, compliance and legal purposes, in accordance with paragraph 5 of this Charter.
1.4 Subscription to our Newsletter
When creating your Account, you may give your prior consent to receive our newsletters regarding news, new products, services and promotions as part of the Services.
You may also consent directly to receive our newsletters by entering your email address in the appropriate fields on the Site.
In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.
In order to respond to any requests you may make to our Customer Service department and to confirm your information, we may use your first name, last name, e-mail address and telephone number.
2. How do we protect your personal data?
We have implemented technical and organisational security measures to ensure the security, integrity and confidentiality of all your personal data to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, it is specified that no security measure is infallible and we are therefore unable to guarantee absolute security for your personal data.
In addition, it is your responsibility to keep the password to access your Account confidential. Do not disclose this information to anyone. If you share your computer, do not forget to log out before leaving a Service.
3. When do we share your personal data?
3.1 Sharing your personal data with third party companies
During your browsing on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name in order to enable the smooth operation of credit card payments and other Services.
When subscribing to the Service, certain external services such as Disqus, Google Analytics and the Stripe payment solution are provided by companies based in the United States. These services are all disabled by default on Fab Manager. Also, when using Fab Manager, the transfer of personal data to the United States will only be effective if you choose to activate one of these 3 services.
We will never, without your prior consent, share your personal data with third party companies for marketing and/or commercial purposes.
3.2 Sharing with authorities
We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, questioning or prosecution of any individual likely to prejudice our rights, of any other user or of a third party. Finally, we may be legally obliged to disclose your personal data and cannot in this case oppose it.
4. How long do we keep your personal data?
The data collected on the Site or in the context of the use of the Service are kept for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.
When the retention of data is no longer justified by the management of a Customer account, a legal obligation or business requirements, or when you request us to do so by application of one of your rights, we will delete your data securely.
5. Cookies: how do we use them?
5.1 What's a cookie?
A cookie is a text file that can be deposited in a terminal when you consult an online service with a browser software. A cookie file enables its sender, during its period of validity, to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same sender.
In any event, cookies placed on your browser with your consent are destroyed 13 months after they are placed on your device.
5.2 What is the purpose of the cookies issued on our Site?
The cookies we issue allow us to:
- to establish statistics and volumes of frequentation and use of the various elements making up our Site (sections and content visited, browsing), enabling us to improve the interest and ergonomics of the Site and, where appropriate, our products and services;
- to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and the viewing or reading software that your terminal contains;
- to store information relating to a form that you have filled out on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
- to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to connect again to a content or service after a certain period of time.
When you browse the Site, social network cookies may be generated, in particular via the share buttons that collect personal data.
During your first visit to the Site, a cookie banner will appear on the home page. A clickable link allows you to find out more about the purpose and functioning of cookies and refers you to this Charter. The continuation of navigation on another page of the Site or the selection of an element of the Site (in particular: image, text, link, etc.) materializes your acceptance to the deposit of the cookies in question on your computer.
5.3 How can you control the cookies used?
You can configure your browser software at any time so that cookies are stored on your device or, on the contrary, so that they are rejected (either systematically or according to their transmitter). You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time before a cookie is stored on your device.
5.4 Comment configurer votre logiciel de navigation ?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will tell you how to change your cookie preferences. Below you will find information about the main browsers.
Internet Explorer / Edge
- In Internet Explorer, click the Tools button, then Internet Options.
- Under the General tab, under Browsing History,
- Click Settings,
- Click the Show Files button.
- Go to the Tools tab of the browser and select the Options menu.
- In the window that appears, choose Privacy and click on Show Cookies.
- Access Settings via the browser menu (Safari > Preferences)
- Click Privacy.
- Access the Settings via the button on the right side of the URL bar or via the browser menu (Chrome > Preferences).
- Select Advanced Settings
- Click Content Settings and then click Cookies.
For more information on cookies, you can consult the CNIL website.
6. What are your rights?
You are the only one to have communicated to us the data in our possession, through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the GDPR, and after justifying your identity, you have the right to request access to, correction or deletion of your personal data.
In addition, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.
You may contact our Services in order to exercise your rights at the following e-mail address: email@example.com or at the following postal address: 25 rue Gabriel Péri 38000 Grenoble France enclosing a copy of an identity document with your request.
In addition, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address:firstname.lastname@example.org.
7. Can we amend the Charter?
We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. In case of modification, we will publish these changes on this page and in the places we deem appropriate according to the purpose and importance of the changes made.
Your use of the Site after any changes mean that you accept these changes. If you do not agree to any substantial changes to this Policy, you must stop using the Site.
8. Data Protection Officer and contact
If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address: 25 rue Gabriel Péri 38000 Grenoble France (indicating "Privacy - Data Protection"), or by email to email@example.com.
9. The National Commission for Data Protection andLiberties (CNIL-France)
We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address : The National Commission for Data Protection andLiberties (CNIL-France), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.